— Shipping Policy
— Payments & Pricing
— Returns, exchanges, and more.
— I was issued a refund but don't have the original card
— International Shipping
— Order Tracking
— FREE Sizing & Lifetime Warranty
— WTH is Layaway and how does it work!?
— Where Do I Put The WJD Exclusives Coupon Code?
— Gold Chain Width, Length and Styles
— Bracelet Size Conversion Chart
Payments & Pricing
Pricing and Currency Conversion
All prices listed on the website are in US dollars.
What are my payment options?
You've got a lot of choices. We accept Visa, MasterCard, Discover or American Express card as well as PayPal
Do you charge sales tax?
U.S. — Purchases above $110 are subject to a 4.5% NYC Sales Tax and a 4% NY State Sales Tax. The City Sales Tax rate is 4.5%, NY State Sales and Use Tax is 4% and the Metropolitan Commuter Transportation District surcharge of 0.375% for a total Sales and Use Tax of 8.875 percent.
Please note that a 6% state sales tax will be collected on all orders made to Pennsylvania and a 7.5% state sales tax will be collected on all orders made to California. These collected taxes are mandated by the local state governments and WJD Exclusives in no way benefits from this and directly pays the amount collected to the state.
Do you accept international orders?
Currently WJD Exclusives ships to USA but we are working diligently to expand our shipping outside of USA so everyone can enjoy a little sparkle. To see our USA shipping options you can visit the Shipping details.
Payment Safety
No card information is ever saved at WJD Exclusives and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party-payment processors.
We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. WJD Exclusives does NOT keep credit card information on record.
What are my shipping options?
I'm glad you asked! We're proud to offer FREE shipping on all orders for all US destinations! Please see our detailed Shipping Policy.
What is your refund policy?
Well, although we hope that it’s unlikely—if you didn’t LOVE your WJD Exclusives purchase and wanted a refund, you have 30 days to call us and arrange for an exchange or refund.
We offer a full warranty on all jewelry and watch purchases. For more detailed information, please see our Refund Policy.
Shipping and Verification
Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (street number and name, city, state, and zip code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.
Auto-Cancellation Policy
If an order (full or partial) is unshipped for more than 10 days after the order date, the order may be auto-cancelled.
